Last updated: September 9, 2025

Welcome to Nutribliz (“we”, “us”, “our”). We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide on nutribliz.com (the “Site”), and your rights in relation to that information.

1. Definitions

  • “Personal Information” / “Personal Data”: Any information relating to an identified or identifiable natural person (for example: name, email address, postal address, phone number, IP address, etc.).

  • “Users” / “You”: Visitors to or users of the Site.

  • “Services”: The goods, features, or functionalities offered by the Site (e.g. ordering supplements, registering an account, subscribing to newsletters).

2. Information We Collect

We may collect the following categories of personal information:

  1. Information you provide directly

    • Name, email address, postal address, phone number

    • Account registration details (username, password)

    • Payment & billing information (credit/debit card, UPI, net banking, etc.)

    • Correspondence / queries / support requests

    • Order history, preferences, and feedback

  2. Automatically collected information

    • IP address, browser type, device identifiers, operating system

    • Usage data (pages visited, time spent, navigation paths)

    • Cookies, web beacons, analytics data

  3. Third-party information

    • Data from third-party services (e.g. payment gateways, analytics providers)

    • Social login or external account data (if applicable)

3. Use of Information

We use your personal data for the following purposes:

  • To provide, operate, and maintain our Services (e.g. process orders, manage accounts)

  • To communicate with you (order confirmations, updates, customer support)

  • To send marketing, promotional offers, newsletters (if you have consented)

  • To analyze usage and improve the Site, products, and user experience

  • To detect, prevent, and address technical issues, fraud, or abuses

  • To comply with legal or regulatory obligations

4. Legal Bases for Processing (India / as applicable)

We rely on various legal bases to process your data, such as:

  • Consent — when you opt into newsletters, marketing, etc.

  • Contractual necessity — to fulfill orders, maintain accounts, provide services

  • Legitimate interests — for improving the Site, security, fraud prevention (provided your rights are upheld)

  • Legal compliance — when required by law or regulation

5. Sharing & Disclosure of Information

We may share your personal data with:

  • Service providers, vendors, and partners (e.g. payment gateways, logistics, customer service providers)

  • Analytics or advertising providers

  • Legal authorities or government agencies if required by law or to respond to valid requests

  • In connection with business transfers (e.g. merger, acquisition) — with notice

We do not sell your personal information to third parties for their own marketing purposes (unless you expressly permit).

6. Cookies & Tracking Technologies

We may use cookies, web beacons, pixels, local storage, and similar technologies to:

  • Recognize you when you return to the Site

  • Maintain sessions, preferences, and login status

  • Measure and analyze site usage

  • Deliver relevant advertising or offers (if applicable)

You can manage or disable cookies via your browser settings (though doing so may limit your use of parts of the Site).

7. Data Retention

We retain your personal data only as long as necessary:

  • To fulfill the purposes for which it was collected

  • To comply with legal, tax, accounting, or regulatory obligations

  • To resolve disputes, enforce agreements, or protect rights

Once no longer needed, we will securely delete, anonymize, or archive the information.

8. Security

We take reasonable technical, administrative, and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure. If a data breach occurs, we will follow applicable legal requirements, including notifying you if required.

9. Your Rights & Choices

Depending on applicable law, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you

  • Correction: Ask to correct inaccurate or incomplete data

  • Deletion: Request deletion of your personal data (subject to legal constraints)

  • Restrict or object to processing

  • Data portability: Receive your data in a structured, machine-readable format

  • Withdraw consent (where processing is based on consent)

To exercise these rights, contact us via the contact details provided below. We may require verification before acting on requests.

10. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe we collected data from a minor, please contact us to delete it.

11. International Transfers

If your personal data is processed or stored outside your country of residence (for example, in a server in another jurisdiction), we will ensure that appropriate safeguards are in place (e.g. standard contractual clauses, data transfer agreements) to protect your information.

12. Links to Other Sites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We encourage you to review their privacy policies before sharing your data.

13. Changes to This Privacy Policy

We may update this policy from time to time. The “Last updated” date above will reflect changes. We may also notify you of material changes via email or on the Site before they take effect.

14. Contact Us

If you have questions, complaints, or requests regarding this Privacy Policy or your personal data, please reach out:

  • +91 7874503145
  • support@nutribliz.com